Sure! You can open a new account, close an existing account, or move your service conveniently online at Start, Stop, Move,

Please complete the Public Utility Tax Exemption form and email to TribalTaxExemptions@annccb.com.

You can view all accounts online by by visiting the Manage Account page. Closed accounts with a $0 balance will not be visible on PSE.com after 120 days from the last activity.

Creating an online account is easy. Visit the PSE.com home page and click Create Online Account under the blue sign-in button.

You can view up to 24 months of past bill on an active account by visiting Payment History.

If you've forgotten your username or password, go to "Sign In" at the top of the PSE homepage. Select whether you forgot your username or password and enter the requested information. We'll send you an email with reset instructions. 

Starting, stopping, or moving service is easy! Please visit our Stop, Start, or Move service webpage and follow the instructions.

After updating your email address on PSE.com:

1. Go to your email inbox and open the email from pugetsoundenergey@annccb.com.
2. Click ‘LOG IN HERE TO VERIFY’ in the email.
3. Sign-in to your account with your username and password. (Note: You must sign in using the window that opened when you clicked on the button in email.)
4. Go to your inbox and open the email from pugetsoundenergey@annccb.com. Please check your junk and/or spam folder if you cannot find the email in your inbox.
5. Click on ‘LOG IN HERE TO VERIFY’ button or link in the email.
6. Sign into your account again with your username and password. Note: You must sign in using the window that opened when you clicked on the button in email.
7. Email verification is complete and you can now access your account.

If you cannot find the email in your inbox, please check your junk and/or spam folders.

PSE verifies customer email addresses to ensure that we have accurate information for customer accounts.

Please check all the folders or tabs in your inbox including spam and junk folders.

If that doesn't work and you are unable to access your PSE.com online account, please contact us at 1-888-225-5773.

Please open the verification email from PSE, click on the button/link in the email, and sign-in to your PSE account.

You will not be able to access your online account until your email address has been verified.

Please add the email address to safe senders list. You can follow these steps for Outlook, Hotmail and MSN email addresses:

1. Click "Options" in the upper right corner of your screen.
2. Go to Mail and then Junk email
3. Under "Safe senders and domains" click "Add"
4. Enter pugetsoundenergy@annccb.com
5. Click "Add to list"